Reading Resilience emails
In your mailbox, you receive Resilience emails from the sender support@resilience.care
⚠️ Please note: if you don’t receive Resilience emails in your inbox, check your spam.
Resilience email notifications can be of various types:
Questionnaire in alert ;
Questionnaire not completed ;
Message for you relating to a patient file ;
User account management (account activation, password reset, etc.)
When you read the content, a summary is available in the body of the email.
Depending on the notification type, you can click on “View alert” or “Consult” or “View comment” or “Log in”, which will allow you to be redirected to the Resilience clinician interface.
⚠️ Note: make sure you access Resilience through one of the following browsers > Mozilla Firefox, Google Chrome or Microsoft Edge. If this is not the case, follow the guide to configure your browser.