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Forgotten password: resetting your password

Resilience AcademyCaregiver accessForgot your password?

Forgotten password: resetting your password

If you’ve forgotten your password, you can create a new one by clicking on “Reset” on the login page.

Then following the step-by-step guidance:

  1. Enter the e-mail address you usually use to log into Resilience,

  2. Enter the 6-digit code sent by SMS to the mobile phone linked to your account,

  3. Enter your secret answer,

  4. Choose a new password that meets the security requirements,

  5. Click on “Finish”.

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