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Explaining Resilience remote monitoring

To support your patients as well as possible, explaining the benefits of remote monitoring and how it works is recommended.

The training provided to patients on their initial registration and during their first steps in Resilience are important factors in increasing the compliance rate of patients with their remote monitoring.

To ensure nothing is forgotten, the following 4 key questions should be discussed with the patient.

WHAT: What is remote monitoring?

Remote monitoring is remote digital follow-up for patients for the duration of their treatment.

It’s a medical device prescribed by an oncologist.

WHY: Why is remote monitoring used?

Remote monitoring allows you to:

  • Strengthen the bond with the healthcare team

  • Monitor patients’ symptoms as part of their treatment

  • Adapt their medical care accordingly

  • Give patients access to various content (articles, videos, meditation programmes, patient testimonials, etc.) through the Resilience application.

Note that many studies have proven the positive impact of remote monitoring on the health status of your patients with cancer:

  • The Ethan Basch study published in 2017 showed that this monitoring improved the quality of life of patients and their survival:

    • Increase in overall survival of +5.2 months

    • 31% of patients in remote monitoring described a better quality of life than the patients in the control arm.

  • In France, the Gustave Roussy Institute with the CAPRI study showed the clinical and organisational impacts of the remote monitoring of cancer patients:

    • -10% reduction in adverse effects with grades higher than or equal to 3

    • -2.6 fewer days of hospitalisation per patient per year

    • +5% relative intensity dose

HOW: How does remote monitoring work?

From the SMS (or e-mail) sent by Resilience, the patients are asked to complete their questionnaire:

  • in the Resilience application

  • or on a web page from their browser

From the Resilience application, patients have access to high quality and reliable content such as:

  • articles, videos on cancer, treatments, the different actors, supportive care, etc.

  • series of podcasts with patient testimonials,

  • meditation programmes, suitable physical activities, yoga,

  • etc.

WHEN: When should patients report their symptoms?

Patients are required to complete their questionnaire on receiving the weekly SMS (or e-mail):

  • The answers to the questionnaires are sent to the healthcare team and processed on the working days of the service.

  • Only from the Resilience application: if necessary, patients can complete additional questionnaires at their convenience, within a limit of one questionnaire per 24 hours.

The educational content in the Resilience application is available 24 hours a day.


  • Resilience is absolutely not an emergency service for patients; don’t forget to remind them of the emergency channel (call 112 for Europe/911 for US and/or go to the emergencies department of the facility).

  • Resilience is completely free for patients