1. Finding the Resilience invitation received by e-mail

You must first send your e-mail address and phone number to the Resilience team to create your Resilience caregiver account.

An invitation to join the Resilience service is then sent to you by e-mail (sender: soignant@resilience-care.com).

It’s possible that this registration e-mail could go into your junk mail folder. In this case, go to your junk mail and check if the e-mail is there.

1. If you find the e-mail in your junk folder, please add the sender’s address (soignant@resilience-care.com) to your trusted address book so that all e-mails from the Resilience service will arrive in your inbox.

2. If you can’t find the e-mail in your junk folder, you may not have received the invitation. In this case, please contact us.